button.agent-search-card__link,button.agent-search-card__btn{cursor:pointer;font-family:inherit}button.agent-search-card__link{border:0;background:transparent}.agent-vchat-backdrop{position:fixed;inset:0;background:#06133373;z-index:12000}.agent-vchat-panel{position:fixed;right:20px;bottom:20px;width:min(100vw - 32px,380px);height:min(78vh,560px);z-index:12001;display:flex;flex-direction:column;background:#fff;border:1px solid #dce7ff;border-radius:22px;box-shadow:0 24px 60px #162d6438;overflow:hidden}.agent-vchat-header{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:14px 16px;background:linear-gradient(135deg,#f8fbff,#fff);border-bottom:1px solid #e8efff}.agent-vchat-header__brand{display:flex;align-items:center;gap:10px;min-width:0}.agent-vchat-header__logo{width:40px;height:40px;border-radius:12px;display:grid;place-items:center;color:#fff;font-weight:950;font-size:13px;flex-shrink:0}.agent-vchat-header strong{display:block;font-size:14px;font-weight:950;color:#071433}.agent-vchat-header__status{display:inline-flex;align-items:center;gap:5px;font-size:11px;font-weight:800}.agent-vchat-header__status.is-online{color:#07884c}.agent-vchat-header__status.is-offline{color:#b45309}.agent-vchat-header__dot{width:7px;height:7px;border-radius:999px;background:currentColor}.agent-vchat-close{border:0;background:#eef4ff;color:#31466f;width:32px;height:32px;border-radius:10px;font-size:22px;line-height:1;cursor:pointer}.agent-vchat-guest{padding:10px 14px;border-bottom:1px solid #edf2ff;background:#fafcff}.agent-vchat-guest label{display:grid;gap:4px;font-size:11px;font-weight:800;color:#657596}.agent-vchat-guest input{border:1px solid #dce7ff;border-radius:10px;padding:8px 10px;font-size:13px;font-weight:700}.agent-vchat-messages{flex:1;overflow-y:auto;padding:14px;display:grid;gap:10px;background:linear-gradient(180deg,#fbfdff,#fff)}.agent-vchat-msg{display:grid;gap:4px;max-width:92%}.agent-vchat-msg--visitor{justify-self:end;text-align:right}.agent-vchat-msg--agent,.agent-vchat-msg--system{justify-self:start}.agent-vchat-msg__label{font-size:10px;font-weight:850;color:#8a9bc4}.agent-vchat-bubble{padding:10px 12px;border-radius:14px;font-size:13px;font-weight:650;line-height:1.45;color:#1b2d55;background:#f4f8ff;border:1px solid #e4ecff}.agent-vchat-msg--visitor .agent-vchat-bubble{background:linear-gradient(135deg,#1557ff,#8a35ff);color:#fff;border:0}.agent-vchat-msg--system .agent-vchat-bubble{background:#fff8eb;border-color:#fde68a;color:#92400e}.agent-vchat-bubble--error{background:#fef2f2!important;border-color:#fecaca!important;color:#b91c1c!important}.agent-vchat-msg__time{font-size:10px;color:#9aaccf;font-weight:750}.agent-vchat-footer{padding:12px 14px 14px;border-top:1px solid #edf2ff;background:#fff}.agent-vchat-input-row{display:flex;gap:8px}.agent-vchat-input{flex:1;border:1px solid #dce7ff;border-radius:12px;padding:10px 12px;font-size:13px;font-weight:700}.agent-vchat-send{border:0;border-radius:12px;padding:10px 14px;background:linear-gradient(135deg,#1557ff,#8a35ff);color:#fff;font-size:12px;font-weight:900;cursor:pointer}.agent-vchat-send:disabled{opacity:.5;cursor:not-allowed}.agent-vchat-note{margin:8px 0 0;font-size:10px;font-weight:750;color:#8a9bc4;text-align:center}.agent-inbox{display:grid;grid-template-columns:minmax(240px,300px) 1fr;gap:0;min-height:520px;border:1px solid #e2e8f0;border-radius:16px;overflow:hidden;background:#fff}.agent-inbox__list{border-right:1px solid #e2e8f0;background:#f8fafc;overflow-y:auto}.agent-inbox__thread{display:block;width:100%;text-align:left;padding:14px 16px;border:0;border-bottom:1px solid #e8edf4;background:transparent;cursor:pointer}.agent-inbox__thread:hover,.agent-inbox__thread.is-active{background:#fff}.agent-inbox__thread strong{display:block;font-size:14px;color:#0f172a}.agent-inbox__thread small{display:block;margin-top:4px;font-size:12px;color:#64748b}.agent-inbox__badge{display:inline-flex;margin-top:6px;padding:2px 8px;border-radius:999px;background:#1557ff;color:#fff;font-size:11px;font-weight:800}.agent-inbox__main{display:flex;flex-direction:column;min-height:520px}.agent-inbox__head{padding:14px 18px;border-bottom:1px solid #e2e8f0;background:#fff}.agent-inbox__messages{flex:1;overflow-y:auto;padding:16px 18px;display:grid;gap:10px;background:linear-gradient(180deg,#fbfdff,#fff)}.agent-inbox__composer{display:flex;gap:8px;padding:14px 18px;border-top:1px solid #e2e8f0}.agent-inbox__composer input{flex:1;border:1px solid #cbd5e1;border-radius:12px;padding:10px 12px;font-size:14px}.agent-inbox__composer button{border:0;border-radius:12px;padding:10px 16px;background:#1557ff;color:#fff;font-weight:700;font-size:13px}.agent-vchat-msg--system .agent-vchat-bubble--card,.agent-vchat-bubble:has(.chat-system-card){background:transparent;border:0;padding:0;color:inherit}.chat-system-card{border-radius:16px;border:1px solid #e4ecff;background:linear-gradient(180deg,#fff,#f8fbff);padding:14px 16px;max-width:320px;box-shadow:0 4px 16px #1557ff0f}.chat-system-card--quote_ready{border-color:#c7d7ff;background:linear-gradient(180deg,#f5f8ff,#fff)}.chat-system-card--travel_request{border-color:#fde68a;background:linear-gradient(180deg,#fffbeb,#fff)}.chat-system-card--booking_accepted{border-color:#bbf7d0;background:linear-gradient(180deg,#f0fdf4,#fff)}.chat-system-card--ticket_ready{border-color:#a7f3d0;background:linear-gradient(180deg,#ecfdf5,#fff)}.chat-system-card__badge{display:inline-flex;align-items:center;padding:3px 10px;border-radius:999px;background:#eef4ff;color:#1557ff;font-size:10px;font-weight:900;letter-spacing:.02em;margin-bottom:8px}.chat-system-card--travel_request .chat-system-card__badge{background:#fef3c7;color:#92400e}.chat-system-card--booking_accepted .chat-system-card__badge{background:#dcfce7;color:#166534}.chat-system-card__title{margin:0 0 6px;font-size:13px;font-weight:900;color:#0f172a;line-height:1.35}.chat-system-card__text{margin:0;font-size:12px;font-weight:650;color:#475569;line-height:1.5}.chat-system-card__actions{display:flex;flex-wrap:wrap;gap:8px;margin-top:12px}.chat-system-card__btn{display:inline-flex;align-items:center;justify-content:center;padding:8px 14px;border-radius:10px;font-size:12px;font-weight:800;text-decoration:none;border:1px solid #dce7ff;background:#fff;color:#1557ff;transition:background .15s,border-color .15s}.chat-system-card__btn:hover{background:#f0f5ff;border-color:#b8cdff}.chat-system-card__btn--primary{background:linear-gradient(135deg,#1557ff,#8a35ff);border-color:transparent;color:#fff}.chat-system-card__btn--primary:hover{background:linear-gradient(135deg,#1248d6,#7a2ee0);color:#fff}.chat-system-card__link{color:#1557ff;font-weight:800;text-decoration:underline}.agent-vchat-msg--system{max-width:100%}.agent-inbox__messages .agent-vchat-msg--system{max-width:85%}.agent-inbox__composer--rich{flex-direction:column;align-items:stretch;gap:10px}.agent-inbox__composer-main{display:flex;gap:8px;width:100%}.agent-inbox__composer-options{display:flex;flex-wrap:wrap;align-items:center;gap:10px 14px;font-size:12px;color:#64748b}.agent-inbox__select{border:1px solid #cbd5e1;border-radius:8px;padding:6px 10px;font-size:12px}.agent-inbox__check{display:inline-flex;align-items:center;gap:6px;font-weight:650;cursor:pointer}.agent-inbox__attach{display:inline-flex;align-items:center;justify-content:center;width:42px;border:1px solid #cbd5e1;border-radius:12px;background:#fff;cursor:pointer;font-size:18px}.agent-inbox__file-name{color:#1557ff;font-weight:700}.agent-vchat-attach{display:inline-flex;align-items:center;justify-content:center;width:40px;border:1px solid #dce7ff;border-radius:12px;background:#fff;cursor:pointer;font-size:18px;flex-shrink:0}.chat-attachment{display:flex;align-items:center;gap:10px;margin-top:8px;padding:10px 12px;border-radius:12px;border:1px solid #dce7ff;background:#fff;text-decoration:none;color:inherit}.chat-attachment--image{flex-direction:column;align-items:flex-start}.chat-attachment--image img{max-width:220px;max-height:160px;border-radius:8px;-o-object-fit:cover;object-fit:cover}.chat-attachment__icon{font-size:22px;line-height:1}.chat-attachment__meta{display:grid;gap:2px}.chat-attachment__meta strong{font-size:12px;color:#0f172a}.chat-attachment__meta small{font-size:11px;color:#64748b}.chat-delivery-badges{display:flex;flex-wrap:wrap;gap:6px;margin-top:8px}.chat-delivery-badge{display:inline-flex;align-items:center;padding:4px 8px;border-radius:999px;font-size:10px;font-weight:800;text-decoration:none}.chat-delivery-badge--email{background:#eef4ff;color:#1557ff}.chat-delivery-badge--whatsapp{background:#ecfdf5;color:#047857}.chat-delivery-badge--error{background:#fef2f2;color:#b91c1c}.chat-msg-text{margin:0}@media(max-width:900px){.agent-inbox{grid-template-columns:1fr}.agent-inbox__list{max-height:200px;border-right:0;border-bottom:1px solid #e2e8f0}}